Shipping policy

Costs of shipping:

UK Shipping

For orders of £30 or more- Shipping to U.K. mainland: FREE  (dispatch within 3-5 working days)

For orders between £0-£29.99 there will be a shipping fee of £3 

Shipping to Northern Ireland costs a flat fee of £5

International Shipping

We are pleased to offer worldwide shipping. Our flat-rate international delivery prices not including import and duties are as follows:

Europe (EU) – £14.95

 North America (USA & Canada) – £19.99

 and Australia & New Zealand – £24.99.

 International customers are responsible for any customs charges, import duties, taxes, or handling fees applied by their own country. These fees are not included in our product prices or shipping costs. We cannot predict or control whether charges will be applied, as this varies by destination and local regulations. If customs fees are due, the customer will be contacted by their local postal service or courier.

 Refusal to pay these charges may result in the parcel being returned or destroyed by customs.

If an order is refused by the customer or returned to sender due to change of mind or unpaid customs charges, the courier will bill these charges and return postage costs to us.

In these circumstances, if a refund is requested, it will be processed minus:

  • Any customs duties, taxes, or import charges billed to us by the courier
  • The return shipping costs charged for the parcel being sent back to us
  • The outbound shipping costs.

These costs will be deducted from the customer’s refund once the returned parcel has been received.

If the returned parcel does not successfully arrive back with us, we cannot issue a refund.

Made To Order Products

Products that are made to order will have there own set dispatch times. Please see descriptions of made to order products or pop over an email. 

To return your product, you should mail your product to: 7 overend close, Bradwell, Milton Keynes, MK139EJ, United Kingdom 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are returning an item with a value you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.